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DISASTER RELIEF CONTACT INFORMATION AND RESOURCES
For disaster assistance: Call FEMA 1-800-462-9029
To volunteer or make donations: Call FEMA 1-800-801-8092
Victim information
Hospitalized victims:
New York City online hospital patient locator system
Airlines:
Friends and family who wish to check on passengers and flights may call:
American Airlines, 1-800-245-0999
United Airlines, 1-800-932-8555
World Trade Center businesses:
Morgan Stanley: 1-888-883-4391
Fuji Bank: 1-888-537-FUJI (3854)
Carr Futures: 1-800-755-7620
Cantor Fitzgerald: 1-212-940-8162, 1-212-940-8482, 1-212-940-8492, 1-212-893-6073
Lee Hecht Harrison: 1-201-782-3704
AON Corporation: 1-866-256-4154
Thacher, Proffitt, & Wood: 1-800-698-4567
Marsh & McLennan (includes related businesses of Mercer, Guy Carpenter, Seabury & Smith and MMC
Enterprise Risk):
1-212-345-6000
Fiduciary Trust Co. International: 1-800-632-2350, ext. 22578
Electronics Trading Group: 1-917-859-7059 or 1-917-682-9827
Dow Jones & Co.: 1-800-530-4504
Deutsche Asset Management: 1-800-475-6701 code: 603374
Marriott
Employees, families of employees or families of guests staying at the Marriott Hotel near the World Trade
Center should call 1-866-866-9928
Cell phone/pager tracker
24-hour hotline for families of victims to call and provide the number of any cell phone or pager victims
might have had with them the morning of the attacks: 1-877-348-8579
New York City emergency personnel
For families of firefighters, polices officers, emergency medical personnel who have lost their lives in the
line of duty the hotline number is 888-744-6513.
New York City firefighters: 1-718-999-2541
Families of New York police officers: 1-212-741-4626
Pentagon personnel:
Pentagon employees only are asked to check in by calling 1-877-663-6772
Army personnel
Army personnel assigned to the Pentagon asked to call 800-984-8523
Air Force
Air Force family members can call 800-253-9276. Evacuated Air Force members are being asked to call
800-558-1404.
Justice Department:
The Justice Department's Office of Victims of Crime has set up a phone line to provide information to
families about victims and about services for survivors and their rights: 1-800-331-0075
Other:
Blue Cross Blue Shield: 1-866-761-8365
Millennium Cluster at the University of California, Berkeley information exchange page.
http://safe.millennium.berkeley.edu/
Japanese language assistance for relatives is available at jhelp.com or 1-800-527-2611
Emergency response/relief efforts
American Red Cross, blood supply:
The American Red Cross is in need of blood to replenish the nation's supply. Call 1-800-HELP-NOW to
schedule an appointment near where you live.
American Red Cross, cash donations:
(800) HELP-NOW
New York Blood Center, blood supply:
The New York Blood Center has also announced a blood emergency for the greater New York/New Jersey
metropolitan area. Visit www.nybloodcenter.org for more information on how to help or call 1-800-933-2566.
Helping.org:
For more information on helping victims of the U.S. attacks, visit Helping.org
United Way, donations:
The United Way of New York and the New York Community Trust have established a fund to help the
victims of the attacks and their families. The September Eleventh Fund will provide immediate support to
established emergency assistance agencies. Anyone wishing to contribute may send their donations in care
of United Way, 2 Park Ave, New York, New York, 10016 or call: 212-251-4035. Donations are also being
accepted on United Way of New York City's Web site: http://www.uwnyc.org.
Feed The Children, donations:
Donations are being accepted at Feed The Children
Salvation Army, cash donations:
(800) SAL-ARMY
World Vision
Donations are being accepted for World Vision's American Relief Fund at the organization's Web site or by
calling 1-888-511-6593.
Investigation
FBI tip Web site:
http://www.ifccfbi.gov
Department of Justice tip line:
1-800-483-5137